This topic covers how to and where to register your complaint if someone is threatening or annoying you with unnecessary phone calls or text messages from a cell phone or landline number in Pakistan. Unfortunately despite the many campaigns by PTA still there are cell phone connections/SIMs out there which are not registered to any one at all and being used or registered to wrong people other than real users. So before registering one such complaint a thought about the culprit using unregistered or incorrectly registered SIM may stop you from registering the complaint, but this not the way how things work now.
Now even if someone is annoying you from an unregistered or incorrectly registered SIM card, you can still register the complaint against the culprit and PTA will block the connection. If still the messages and calls continue from another number a proper action will be taken against the person and even if he/she is using an unregistered or incorrectly registered SIM he/she will be tracked out, reached and coped easily, all you have to do is complain with PTA on first place.
You can call at PTA’s complaint number 0800-55055 to complain against the landline or mobile number from which someone is threatening you. You can also send an email to PTA’s contact email complaint@pta.gov.pk for registering your complaint but using their toll free complaint number mentioned above is recommended for a fast response but you can still expect the email method work out for you, as it worked out for me in past.
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Update:
For your complaints make use of PTA toll free number given above or you can also use following information for your complaints.
PTA Headquarters: complaint@pta.gov.pk (Tel: +92-51-9225325)
Rawalpindi: rawalpindi@pta.gov.pk (Tel: +92-51-5766402)
Lahore: ptalahore@pta.gov.pk (Tel: +92-42-6665022)
Karachi: karachi@pta.gov.pk (Tel: +92-21-5680101)
Peshawar: peshawar@pta.gov.pk (Tel: +92-91-9217279)
Quetta: quetta@pta.gov.pk (Tel: +92-81-2829476)
You can complain on PTA headquarters contact information or your related zonal office contact info as given above. Share any of your experiences with PTA regarding these kind of complains or any other useful info via posting a comment below.
Update:
After reading overwhelming number of comments being written to us it is necessary to make it clear that you can use above information and method to complain directly to Pakistan Telecommunication Authority but you can not make a request to us with a number to get it blocked. The reason is PTA wants the person who is being annoyed/threatened him/herself make a complaint, so we are not eligible to make complaints on your behalf. You will have to do it yourself. Hope it helps. However you are most welcome to share your experience with PTA and also can provide feedback on the response by PTA on your problem. Also if you comment on any thing related to topic you are most welcome.
Update:
This post is getting lots of comments by people requesting with their numbers and asking us to open their cell phone service. We at “Info Pakistan” have no authority to block or open any cell phone number. This is just a website which helps people with useful information about Pakistan or info which could help Pakistanis. Similarly, this post only tells you that how to file complaint with PTA if some one is annoying you with unwanted calls or threatening you over the phone. Please if your number is blocked, your SMS are not getting through or you are facing any other issue, please complain directly to PTA using contact information specified above. Also make sure you communicate with your operator or service provider before getting through to PTA.
You are most welcome to share your opinions and experiences in comments section below. However, commenting with your number and asking us to resolve your issue will not work. You have to complaint directly to PTA by calling or emailing them. Hope this helps.
418 thoughts on “How to register complaint against a cell phone or landline number in Pakistan”
sir mera num active kardeain plz
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sir ya num 1mant sea mirea ghar ka num par thang kar rha ha 03201294312 is num par sms a rha ha03022282702
Sir mere sel se sms outgoing. 3 din n se bnd ha.plz is nmber k 03453424985
K sms snding open kr dain.thanks
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sir my outgoing message facility has suspended kindly check no is 03476268944
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AOA, PTA ki taraf se sms aya ta mare number pe your out going facility is being suspended due to spamming,aur es k bd maire number se sms hona bnd ho gaya plz restore my problm my cell is 03455188620 ye mare nam par hai ADNAN ARSHAD
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mere number say sms jany band ho gay hain plz chek it my no is 03476304920
my outgoing is suspended due to bulk messaging please unblock. . .03435430125
asalam u alaikum sir mera naam shakir khan hai mery number say massegse nahi horhy hai 03462871103 plzzzzzzzzzz. Isska koi hall nikaleyen plz plz plz..????
plz mere num k outgoing sms thk kr den 03428052705
sir kindly requested to you my SMS are not sending from this number: 03454009295
Plzzz check this no
assalamoalaikom sir mara name M IRFAN RAFIQUE ha or mara number sa sms nehi send ho rahay ap sa request hay ka ap is no ko chack kar ka sms on karay ap le maherbani ho ge my no ( 03463228897) hay .
sir mere teienor ke no. 03452266290 se sms send nahi ho rahe taqreeban 1 month se please check kar ke theek kar dain. mene buhat calls bhi karin thin magar kisi ne nahi uthai call. please jaldi kuch karain. thankzzzzzzzz
Assalam o Alaikum ….mera naam Sardar Asif hai aur main islamabad se hon aur yeh number mujhe bohat tang karta hai raat ko 3…4 bajey call kar k damiken data hai plzz help
SIR mera name bilal hanif hai mre PTA sms band kardiye thy to mai officeb gaya wahan jo fom bharna tha wo b kardia mujhe kaha tha 3din mai khol jaegy to 5din hogae nai kholy plzzzzzzz cheak karen aur khol den ,,,,,,03433438009………..
Sir mera telenor ka no. 03446077224 say sms sent nahi ho rahy kindly is ka koe hal kr dau yawar
sir check this of which is this number 02135651431,,,,
Sir, my number is 03435973567. It is zong number. My SMS are not sending from this number. please help me. I am really worried about it.
meri sim zong ki sms sending fail ho gi h plzzzzzzz aap thaak kr da my number 03127781768
SIR MARY SMS SEND NAHI HO RAHY HA TAQREEBAN 15 DIN SY MARY NO.03427600960 HA THAK KAR DY PLZ THANKXXXXXXXXXXXXXXXXXXXXXX
PlZzzz meRYy bIi sMaiNg bLoCkiNg HogAe hI…pLzzz HaaLl bTae…
PlZzz JaLDiii…..
PLlZz ……msgz un block kardy..
mere number ki sms servise khol de 03462420022
Mera num 03138732300 kal 30-5-2014 se Sms out going bnd hai please ic active kejye jaldi
sir mera ye number check kar dain 03338989315 is ki out goingnin in coming off hay plz
hi sir mera naam raheel hai mere msgs send nae ho rahe mujhe infomation nahi thi ek waqt me mene boht msg kardyea apne relative ko plzzzzzzzzzz meri outgoing on karden plzzzzzzzz i request sir my num 03443612321
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plzzzzzzzzzzzzzz sir mari outing sms servise thk kar dain
sir merA NUM SA SMS jana band ho ja han?? no response from pta after calling???plz do something
03135723002
sir plzzz mine
num 03420532147 and03460839846 sms was being blocked plzzz unblocked it
Respected Sir ,my sms service outgoing facility is suspended due to spamming, wef 12-05-2014.kindly open my sms service so tnx my cell#03324953430.I shall be careful in future.
sir kindly requested to you my SMS are not sending from this number: 03424504137 Plzzz check this no
sir telenor ka number 03448640165 mujy mar dany ke dhamke or ganday sms karta ha kindly action lay
sir mere telenor k no.03454887991 se msgs send nahi ho rahe plz check kren
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there is a network problem here ……. almost 1 hour sy signal nae a rhy …. please check this out quickly
sir mere n.i.c numer 4320101674725 pe shopkeepers ne boht numbers register kiye hain i want to be canceld all exept 03213404905 and 03113204905 mere sirf ye 2 numbers hain thanx
a guy is continuously disturbing me from this number 0336-3566605,he has my cnic info and date of birth somehow,he might be able to use it for bad purpose,kindly take action against this number.
mara msg send ni ho raha yha kya waja hai
asalamulykum sir mera no ka sms block hain 6 din sa plz us ki server open kr dain main buhat pareshan hun this no 03072437569.