This topic covers how to and where to register your complaint if someone is threatening or annoying you with unnecessary phone calls or text messages from a cell phone or landline number in Pakistan. Unfortunately despite the many campaigns by PTA still there are cell phone connections/SIMs out there which are not registered to any one at all and being used or registered to wrong people other than real users. So before registering one such complaint a thought about the culprit using unregistered or incorrectly registered SIM may stop you from registering the complaint, but this not the way how things work now.
Now even if someone is annoying you from an unregistered or incorrectly registered SIM card, you can still register the complaint against the culprit and PTA will block the connection. If still the messages and calls continue from another number a proper action will be taken against the person and even if he/she is using an unregistered or incorrectly registered SIM he/she will be tracked out, reached and coped easily, all you have to do is complain with PTA on first place.
You can call at PTA’s complaint number 0800-55055 to complain against the landline or mobile number from which someone is threatening you. You can also send an email to PTA’s contact email complaint@pta.gov.pk for registering your complaint but using their toll free complaint number mentioned above is recommended for a fast response but you can still expect the email method work out for you, as it worked out for me in past.
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Update:
For your complaints make use of PTA toll free number given above or you can also use following information for your complaints.
PTA Headquarters: complaint@pta.gov.pk (Tel: +92-51-9225325)
Rawalpindi: rawalpindi@pta.gov.pk (Tel: +92-51-5766402)
Lahore: ptalahore@pta.gov.pk (Tel: +92-42-6665022)
Karachi: karachi@pta.gov.pk (Tel: +92-21-5680101)
Peshawar: peshawar@pta.gov.pk (Tel: +92-91-9217279)
Quetta: quetta@pta.gov.pk (Tel: +92-81-2829476)
You can complain on PTA headquarters contact information or your related zonal office contact info as given above. Share any of your experiences with PTA regarding these kind of complains or any other useful info via posting a comment below.
Update:
After reading overwhelming number of comments being written to us it is necessary to make it clear that you can use above information and method to complain directly to Pakistan Telecommunication Authority but you can not make a request to us with a number to get it blocked. The reason is PTA wants the person who is being annoyed/threatened him/herself make a complaint, so we are not eligible to make complaints on your behalf. You will have to do it yourself. Hope it helps. However you are most welcome to share your experience with PTA and also can provide feedback on the response by PTA on your problem. Also if you comment on any thing related to topic you are most welcome.
Update:
This post is getting lots of comments by people requesting with their numbers and asking us to open their cell phone service. We at “Info Pakistan” have no authority to block or open any cell phone number. This is just a website which helps people with useful information about Pakistan or info which could help Pakistanis. Similarly, this post only tells you that how to file complaint with PTA if some one is annoying you with unwanted calls or threatening you over the phone. Please if your number is blocked, your SMS are not getting through or you are facing any other issue, please complain directly to PTA using contact information specified above. Also make sure you communicate with your operator or service provider before getting through to PTA.
You are most welcome to share your opinions and experiences in comments section below. However, commenting with your number and asking us to resolve your issue will not work. You have to complaint directly to PTA by calling or emailing them. Hope this helps.
418 thoughts on “How to register complaint against a cell phone or landline number in Pakistan”
whole the day network coverage of tellenor is un available in Darbello city of taulka kandiaro Distt: Naushahro feroze sindh. while tower is also available in darbello city. it is the dailly routine of telenor..
plz block sim 03458317004 ye mujhe jaan se mar ne ki damkiyan data hai urgent thx DIG hameed shakel
Sir03345000565block this num yeh bhot tang krta hai hmara ghr k num pa plzzzzzzzzzz
Sir,
Whether games for awarding prizes by telecom. companies. like “Telenor Talkshawk Soney ki jeet” are launched with the permission of PTA? Can PTA take any step to ensure authenticity and transparency of such games?
salam recpected sir i am govt officer Secretary union council sindh local board moje sim number location software chaye agar koy as par low riqurmnt chaye wo be desakta hon moje umeed hei ap mery help karenge my cell number +923212090024 office number 02136664737 pllz contect me
and mail id is kachelo@yahoo.com
please block these number 03465759684 ye mjy boht tang kar raha ha or dhamikia deta hy k g ye intellegenc ma hy or kuch b kar skta hy koi government iska kuch ni bighar skti.
sir,
my nobile no 03008002020 is blocked, i request you give me a 1 chance and restore my number
dear sir,Me send your complaint department a complaint against moblink. and complaint number is CPD/050911/M/29319 And completation time is 12-09-2011 of this complain. but still that complain is not resolve. If pta not able to solve the problems of the peoples. It does not have an a right to given the laws to the people. and after sending five time complain may compalin is regestered and when it regesterd it cannot be solve.
dear sir i m using telenor pospaid number and send the request for port in to warid postpaid connection my bill was in fuly paid to telenor but still the telenor is sending objection to warid that my bill is not paid. i have visited the telenor office they said that u have changed the ownership of ur number and said that network wll not be changed unless u will use it for 2 months and the warid office said that their is no policy like this fpr the usage of 2 months.
Above in the main post are the numbers of PTA headquarters and regional offices, as well as the email addresses are mentioned.
Please contact PTA, they will definitely help/guide you on this matter.
ph.no 04237019261 named abdullah called at my res no and told that you have won Rs580000 iwant a proper action against the indl
sir meri sim 03007540795 Ufone main hai jaab jazz se port out hu kar ufone main port in howa tha tb ye sim mere naam per thi But ye sim ab mere naam per nai aa rahi batain is k liye main kaya krun main ufone k office jata hun tu wo meri baat hi nai sunty kehty hain k naam nai hu sahti ye sim..!! ab batain main kaya krun..??
sir meri sim#03005963885 port out hua ha ksi our franchise ko. Mien ny Jazz k main office university road Peshawar ma complaint lock karvay ha. But abi tuk sim mary nam wapas nahi hua ha.
Plz do the needed to com back my sim 03005963885 to my name.
tanx.
Rafiullah khan
03339147473.
Its great that there is such service. But I wonder how the response to the complaint is handled.
an moblik number is disterb me 03073130172 kindly taken actoin
Dear Sir,
yeh no 0332-8036910 mujhe bohat tang karta hai boht gande gande sms karta hai plz is no ko warn kia jay. thnks
Dear Sir,
i dont know who is this person but he has made my life hell,he irritates me by calling me all the time with difefernbt numbers.
plz warn this person and block his numbers.
the numbers are:
03003969400
03367888174
03022996788
03049609965
plz help me plzzz sir
regards.
Hi! This is really disgusting i called the so called IELTS Teacher Sir Raja Aamir and daily i am getting sms messages telling the superiority of the teacher. I send an sms and called at this number but nothing happen still i am getting the sms. Please help me in this his number is 03333 877 955
meine Jazz k helpline pe 5 bar Load k complain karie lekin koi khas progress nahe howe. mujhe is waja se apne number band karna para. mera balance update nahe ho raha. plz check karwa dein. thanx
Sir Jazz k helpline wale Complaint ko koi importance nahe de rahe meine 50 ka load karwia tha pher share kia lekin balance show nahe ho raha. 03064885728 number hai, 5 time Complaint karwae hai Helpline pe 2 dafa Frenchize pe bhe gia ho lekin koi progress nahe. majboran mujhe Number band karna para.
03212950095sir mere is num se msgs send ni horhe plz ap meri msgs ki sirvice active karday
sir ya # 03075376616 mere gaher k # par dhamkiya deti ha plzzzzz is # ko chak kia jay ya block kia jaye thanks
03033883011
03003571982
03313455122
03344593566
R/Sir :kindly blocked these above #.these no are disturbing us all the day plz sir take an action fast we shall be very thank full to you.
03454803466
R/Sir :kindly blocked these above #.these no are disturbing us all the day plz sir take an action fast we shall be very thank full to you.and misbehaving and use cheap words and losse talks and msgs .kindly block that number
THIS NUMBER IS THREATENING ME PLEASE DO SOME THING FOR THIS NUMBER
0334-3371865
sir main sim number 0300-7772770 arsa 2 saal sy use kr rha hun jo k afzaal anwar nami person ny duplicate niklwa li hy kindly is k or jis fanchize ni issue ki hy us k against kaarwai ki jaey.plz contact me at 0300-7760373.i am thankful to u.
yours faithfull
ateeq ahmad
r/o chak habib district narowal
id card #. 34501-1934483-5
03332051658
R/Sir :kindly blocked these above #.these no are disturbing us all the day plz sir take an action fast we shall be very thank full to you.and misbehaving and use cheap words and losse talks and msgs .kindly block that number
03468188047
03136738620
03016607715
Dear Sir,
Kindly take action on These numbers.
Ye Numbers aik he Shakhs K hain,
Ye in 3No se aik Larki Ko Tang Ker raha hai.Hard and Harsh words are using
Salaam,
Sir, is number ne mujhe aur hamari ghar ki ladies ko tang karke rakha hua hai, aur dhamkian bhi deta hai. Jab mene usay bat ki, to usne kisi dost se meri sim block karwadi,aur dosron ko call aur msgs karte rehta hai!!! Yeh karachi akay sabak sikhane ka bhi kehta hai, k mene usay warning kin di thi. Please is number ka kuch karain. Hum behad pareshan hain…
Uska number yeh hai jo tang kara hai:
03319752112.
Thank you.
AOA
i have the problem in my sim gprs problem…my mobile is 5230 and my no is 03006629766
…my mobile gave an error is packet data not available and please contact your service provider…at least 7 time a call in week to customer officer for tell my problem..they did not solve my problem and gave time 6 hours 1 or and something daily…but same issue i am your valueable customer…..please solve my problem
dear sir,
aslam-0-alaikum! meri complain ye hy k 0308-6088254 sy mery cell number 0341-6471463 pe intahai behooda aur immoral text aa rahy hn. kindly is number ko block kr dain or is k against action lain ta k dobara mujhy tang na kary. thax.
yours faithfull
naveed aashiq
talwandi bhinran
district narowal
phone number : 0341-6471463
0336-3021579 sir this number is making me so many illegal calls on my cell No. 03133358489 and giving me dire threats, sir kindly block this number.
SIR,I USED TO RECEIVE OBNOXIOUS/ABUSIVE PHONE CALLS ALTERNATIVELY FROM CELL NO.S
0332 3763875 AND
0305 5379918. TO MY P.T.C.L.NO.021-34930438 SINCE LAST SEVERAL MONTHS.
I HAVE ALREADY LODGED COMPLAITS TO JAZZ/WARID/PTCL/CITIZEN LIASON COMM.BUT NONE HAS ANY SYMPATHY TO INITIATE ANY ACTION SO FAR.
I REQUEST AND SOLICIT YOUR KIND HELP AND SUPPORT AGAINST THE CULPRIT FOR WHICH I SHALL BE HIGHLY OBLIGED. DR.GAGAN HAMEED.
اسلام علیکم۔ میں کویت میں مقیم ھوں اور اس نمبر 00923478519381سے مس کالز آتی ہیں جواب دینے پراکاؤنٹ نمر اور پاس ورڈ مانگتے ہیں نہ بتانے کی شکل میںگندی گالی گلوچ بکتے ھیں برائے مہربانی ان ھیکرز کو ٹریس کریں جو کہ بیرون ممالک میں بھی پاکستان کا نام خراب کر رہے ہیں اور لوگوں کو پریشان بھی کر رھے ھیں
03314507362 ye nbr se sms aty hn likan ye sms krne se baz nai ata
SIR,I USED TO RECEIVE OBNOXIOUS/ABUSIVE PHONE CALLS ALTERNATIVELY FROM CELL NO.
0332 2935440 LAST SEVERAL MONTHS.
I HAVE ALREADY LODGED COMPLAITS TO JAZZ/WARID/PTCL/CITIZEN LIASON COMM.BUT NONE HAS ANY SYMPATHY TO INITIATE ANY ACTION SO FAR.
I REQUEST AND SOLICIT YOUR KIND HELP AND SUPPORT AGAINST THE CULPRIT FOR WHICH I SHALL BE HIGHLY OBLIGED.AHSAN KHAN
ASSLAM O ALIKUM…..
Sir meri complain ye hai k mujhy aur meri frndz ko kuch unkwn nmbrz tang kr rahy hain,,, or ab cheap or immoral SMS kr rahay hain. Being a girl main apnay ghar b kisi ko kuch bta nahi sakti. mainy apny Bhai ko b unkwn nmbrz ka btaya, but ye diffrnt nmbrz sy tng kr ry hain..03325513298…ye nmbr cheap SMS kr rha hy. plz block this number…
aur mainy cell phone sy PTA ki helpline py bht try kiya, wahan kisi ny call recev nahi ki,
kia ap ki bat per koi amal hoa hai plz tell me sister
a.o.a
sir mari request hai ap sy 03214669*** ye no boht tang karta hai ye mjy hi nae balky boht sy logon ko tang karta hai is ny nak my dum kar rakha hai rozana 500 ya1000 sms karta hai and logon ko no send karta hai mjy tang karny k leay my isy janta bi nae hn plz ap is no ko band krwa den my ap ka sukar guzar hn ga sir plz isy band krwa den
sir yhe telenor ka no kafi dino sae tang ker raha ha plz block this no0334862****
RESPECTED SIR,
04237059*** YE NUMBER BOHT TANG KARTA HAI.PLZZ AP NOTICE LAIN IS LANDLINE NO KA..MY V WIRELESS NO IS 0524001***
03062275*** sir plz ya number block kara mujha marna ki dhamki da raha hain plz action this number thanks.
sir ya no. 03217681*** buhat tang karta ha raat ko soona b nae data.plz ap ise band krwa da jitni jaldi ho sake ma apka shukarguzar hoon ga
why the outgoing service of 0342-2485*** is suspended???
and when it will be continue?/
sir ye Number 03363785*** aaj bar bar mere ghar ke number pr ring kr ke bht tang kia he plz es number ko block kr do thanks
Dear sir,
Main ne ek shop sy EZLOAD karwya tha 20 ka magar us ne 19 ka keya
jitne dafa b karwya hai wo 19 ka he karta hai us ke shop mohallah nigehban pura faisalabad main hai jb us sy kaho to wo agay sy kehta hai k 22RS do to 20 ka pura kar doun ga shop wala kis chez ka jagha tex ly raha hai pehly he zardari sb thora khon chous raha hai kindly is bat par ghor kary or amal b
regard,
aaaaaaaaaa
this number is constantly calling and nobody talks when I receive, morning or evening everytime this number irritate and when I tried to callback I failed to perform.
here’s number: 03474600***
sir this number is irritating me on my num since 1 month plzz bock this number
00971552718420
respected authority.
03044979488 & 03446825539 is continuoly annoying me by calling on my cell plz take strict action .thx
I USED TO RECEIVE OBNOXIOUS/ABUSIVE PHONE CALLS ALTERNATIVELY FROM CELL NO.03432995236,03453025284,03073046402,03343092604 FROM 2 MONTHS.
I HAVE ALREADY LODGED COMPLAITS TO JAZZ/TELENOR.BUT NONE HAS ANY SYMPATHY TO INITIATE ANY ACTION SO FAR.
I REQUEST AND SOLICIT YOUR KIND HELP AND SUPPORT AGAINST THE CULPRIT FOR WHICH I SHALL BE HIGHLY OBLIGED.
plz sir block this number 0334-8878334, this person is sending allot of msgs and contentiously calling on my home ufone number,
plz sir
sir this number is irritating me on my num since 1 month plzz bock this number 03229297714
From last month i am receiving shameless sms and call from this no 03152256737 please help me to identify the person or block this no.
0304-2339053 calling me for ransoms & threatening me.
An early action would be highly appreciated.
sir my name is yaqoob khan,there was a sim on my name
i lost that sim, and some one activated on his name i want to recover my sim again pl z sir digester my complaint,
now this number is irritating me
that was the number 03322031528
i activated on yaqoob khan means my name
pl z sir take a action block this number
sir my contact number is
03033571630